Process of making managerial decisions
The process of making managerial decisions -a key moment in the work of many professions that are related to management activities. Today, the adoption of an optimal decision on a particular issue is very important, as the scale of activity is expanding, the number of elements and interrelationships is growing. And the complication of links between different elements entails uncertainty in understanding the real situation, which is primarily due to the human factor, the distortion of information.
It is wrong to think that making a decisionis the choice of one of the possible directions of action. The peculiarities of making managerial decisions are manifested in the fact that, in comparison with a particular choice of a solution, this is a more responsible and formalized process that requires professional training. It must also be remembered that every managerial decision should be based on an analysis of the existing situation and should reflect the direction of development optimal for the enterprise.
There are two types of elements that ensure a qualitative process of making managerial decisions.
The first is a sequence of actions. This is a very important point, since all management decisions should be made on the basis of current and correct information. This can include: the initiation of the process of solving a specific issue, diagnosing the situation, the formation of solutions, their critical analysis in terms of consequences, the implementation of the management decision, as well as assessing its implementation.
The second is the consideration of key factors. These factors include: the right to make a specific decision, the relationship on a personal basis, the choice of a suitable time, and the exchange of information about the problem. All these factors can be both interdependent and not.
Management decisions are nothing but a choiceAlternative, which is carried out by the head in the framework of delegated authority and is aimed at the realization of the enterprise's goals. A feature of a qualified manager is the ability to consistently and purposefully go to the solution of the problem. An important point is that the prioritization of resolving issues significantly affects the process of making managerial decisions.
The process of making managerial decisions -a cyclic sequence of actions that is aimed at resolving specific problems of the organization and manifests itself in the analysis, development of options, the adoption of a concrete decision and the implementation of a set of measures.
Analysis of the managerial situation needsprocessing, pre-collected information. At this stage, the organization perceives the internal and external environment. Information about the state of affairs in the organization comes to the profile employees, who analyze the information, which makes it possible to identify the problem. Then follows the identification and formulation of the problem, which is related to its structuring. At the same time, one should strive to make such decisions, which will entail a minimum number of difficulties in the future.
The development of solutions is aimed atthe definition of the most optimal. But in practice, the manager does not have a large amount of time, and therefore often seeks not an optimal, but an acceptable option for solving the problem.
After the development of the solution alternatives,coordination of the decision. It is the organization, not the leader, who should take them in a complex, and the best way is to involve the relevant employees in the coordination process.
Next, organize the implementation of activitiesto solve the problem. After all, only the correct organization and control of actions with bringing to the consciousness of each employee involved his duties will lead to a positive result - solving the problem within the strategy of making managerial decisions.